Picky but silly customers in the travel industry
Tuesday, July 28th, 2009Levels of business are notoriously difficult to predict in the travel business but this year at least everyone seemed to agree that it was going to be a tough year and so it has turned out.
That’s left those that booked their holidays well in advance with a dilema. Do they keep their existing hotel reservations booked at often what seem quite high levels when compared with what’s available now. Or, do they cancel and rebook? What we’ve found is that a lot of them simply aren’t turning up and presumably taking up a cheaper offer elsewhere.
However, that’s hitting many of them with cancellation charges which they may well not even think about until they get back home and see all those charges on their credit card bills. What many people forget is that when a hotel room is guaranteed with a credit card, the hotel will charge for the first night unless it’s cancelled in advance.
So if you’re thinking of rebooking, don’t forget to cancel the original reservations or you could find that your “cheaper” option turns out to be rather expensive.
Copyright © 2008 by Arnold Stewart. All rights reserved.Popularity: 7% [?]
Copyright © 2008-2010 by Arnold Stewart. All rights reserved.
Although many of us would like to take a cruise holiday of some kind hardly anyone really puts any thought into what would make it an ideal trip for them.